In this article, I have explained in detail about the personal traits required for a business analyst. A business analyst may require additional skills, depending on the project. The following is a list of the most commonly needed personal traits for a business analyst.
- Analytical Skills
- Critical Thinking
- Problem Solving
- Attention to Detail
- Team Player/Management
- Relationship Building
- Leadership Qualities
- Understanding of Organizational Dynamics
The key aspect of the communication goal must be to forge collaborative relationships, as the active participation of stakeholders is necessary in order to implement the solution successfully. Based on this primary goal, a business analyst can set-up the agenda for communication. The business analyst needs to have good spoken as well as written communication skills to understand, interpret, and express business requirements in a manner that stakeholders understand them. He should possess good writing skills to communicate with stakeholders, document various artifacts (business need document, business requirement document, vision document, etc.), and reply to queries in a clear, concise, and conflict-free manner. Since a business analyst plays a people-centric role, clarity in his thought process will play a crucial role in ensuring smooth project management.
The business analyst needs to possess good analytical skills to understand, analyze, and convert a business need and/or stakeholders’ inputs into a specific business requirement. This can be achieved by analyzing various input documents such as user interviews, existing process flows, process documents, etc. A business analyst can make use of use case diagrams, visualizations, SWOT analysis, etc. as techniques to analyze requirements
Critical thinking is essential for a business analyst to evaluate multiple options in any given situation and choose the most appropriate one to meet the business objective. For example, a doctor will diagnose the patient’s symptoms and history and other appropriate data before deciding on the most suitable treatment. Critical thinking helps the business analyst to continue evaluating various requirements to get to the crux of the actual requirement.
Once the business analyst interacts with different stakeholders and team members, he needs to have good problem-solving skills. He should be able to obtain a 360-degree view of a problem from both technical and business perspectives and should be able to derive a solution that meets a business requirement and technical viability.
Attention to Detail
The business analyst processes a vast amount of data and, therefore, attention to detail is a very crucial quality. He should be in a position to articulate requirements in a clear and detail-oriented manner to avoid any ambiguity in requirements.
Since the business analyst works with various stakeholders, he needs to be a good team player to effectively implement the solution to ensure the project’s success. A good team player ensures a collaborative working environment, amicable resolution of conflicts, support for the business object, and a shared sense of ownership for the team’s goals.
Throughout the solution development lifecycle, the business analyst has to collaborate with various stakeholders, such as customers, management, testers, developers, etc. Hence, it is essential that he is able to build an effective relationship with all the stakeholders. This is to ensure smooth communication and collaboration for business analysis activities to garner the necessary support for requirement management.
The business analyst needs to have a positive influence on the stakeholders to enable him to achieve the objectives of the business analysis. This helps the team to contribute positively towards the objectives and accept the business analyst’s ideas with the least resistance.
The business analyst acts as a conduit between the business community and the technology team. He should be able to motivate and influence the team towards achieving the business objective.
Understanding of Organizational Dynamics
The business analyst needs to have a good understanding of the political environment and organizational dynamics affecting the product to anticipate any challenges it may face. Organizational dynamics involve organizational structure, various business units, business models, key stakeholders, etc. Understanding organizational dynamics enables the business analyst to understand organizational relationships and politics.
The business analyst needs to display self-confidence in dealing with various stakeholders. He should be able to take the initiative in carrying out his activities with confidence and zeal. Using hard data and factual information, he should be in a position to instill confidence in stakeholders to garner support for the business analysis activities.
In this article, we have learned the Personal Traits for Business Analyst. I hope you found this article very useful and please share your thoughts and feedback in the comment section.